Privacy Policy - Office Clearance Clapham

Effective Date: April 27, 2024

Your privacy is important to us at Office Clearance Clapham. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our services. Please read this policy carefully to understand our views and practices regarding your personal data.

Information We Collect

We may collect and process the following personal information about you:

Personal Identification Information: Name, email address, phone number, and address.
Usage Data: Information on how our services are accessed and used.
Payment Information: Details necessary to process payments.

How We Use Your Information

We use the collected data for various purposes:

To Provide Services: To carry out office clearance services efficiently.
Communication: To respond to inquiries and provide customer support.
Improvement: To enhance our services based on your feedback and usage patterns.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: When you provide consent for specific purposes.
Contractual Necessity: To fulfill the obligations of our contract with you.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights.

Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

Service Providers: Trusted partners who assist us in operating our services.
Legal Requirements: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain conditions.
Restriction of Processing: Request the limitation of processing your data.
Data Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your personal data for specific purposes.

How to Exercise Your Rights

To exercise any of your rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand your usage patterns.

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Help us analyze how visitors use our website.
Functionality Cookies: Remember your choices and preferences.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our services.

Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete it promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy.

Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Minors' Consent

If you are a minor, you must obtain parental or guardian consent before providing any personal information. Parents or guardians can contact us to review or delete their child's personal information.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee data protection strategy and implementation. The DPO can be contacted for any questions or concerns regarding your personal data.

Complaints

If you believe that we have not addressed your concerns adequately, you have the right to lodge a complaint with the relevant supervisory authority.

Consent

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.